Reservations are secured with advance payment of up to 50% of the total cost of stay, which cannot be less than the charge for two days with the bank deposit. If the deposit is not paid within the time agreed the booking is considered invalid and the rooms available for rent.
If you have secured your reservation through the advance payment, repayment of the balance of your stay will be worth at the end of your stay.
Compesation for time change
Upon arrival, we confirm the departure date agreed. The values are set, depending on the date of your reservation and length of stay. Should you decide to leave earlier than the time agreed price subject to change unless otherwise stated. Furthermore, charged with compensation for early departure which is 100% of the daily room rate agreed for the number of nights canceled.
Compesation of no – show
For non-appearance when the booking has been secured through the advance, the room remains available until your next scheduled day of arrival until the time of departure is the hotel. If canceled, you are obliged to pay compensation equal to half the rent of all remaining days (minus the deposit you paid). An exception to the above are cases of force majeure, which must be proven by unshakable evidence.
Hours of listing
Check in starts at 15:00.
The day of arrival is all on the rent, regardless of arrival time.
Hours of departure
The departure from the premises must be done by 11:00.
In case of stay beyond the time and up to 18:00 hour will have to pay 50% of the rent the day and stay beyond the 18:00 hour, you have to pay full rent on the day.
If the room has been booked by another guest, the hotel has the right to remove your luggages.
Change or cancel reservation by the company
The company reserves the right to change or cancellation in cases where it is evident that contain or resulted from a mistake, and when the client has inappropriate or illegal actions.
Cancel until 7 days before your trip and get a full refund. If you cancel within 7 days of booking, you will receive a 50% refund for the total price of the overnight stay.
For any damage or harm done to the hotel and is due to visitors in their domestic staff, or any other person to be liable, responsible are the visitors to the hotel (breaking glassware, crockery, wash basins, damaged furniture, carpet, clothing, etc).
LIABILITY FOR LOSS OF PERSONAL BELONGINGS
The hotel is exempt from any liability for damage or loss of items brought by guests, the persons accompanying them, or are visiting them in their service and in cases where the damage, destruction or loss due to force majeure (earthquake, fire, etc.) or in special circumstances.
FAILURE DISTRIBUTION SERVICES
If the house fails to rent the rooms on the dates agreed upon due to mechanical, electronic or human error or cases of unforeseen circumstances, the hotel pays the customer the amount of the stay as agreed.